
FAQs

Browse Our Frequently asked Plumbing & HVAC Questions
At Roberts & Petty Inc., we strive to provide the highest quality HVAC, plumbing, and heating services. Whether you're in need of AC installation, heating repair, or commercial refrigeration repair, our team of experienced professionals are ready to assist you. Below are some common questions we receive from our clients.

What should I do if my AC unit isn’t cooling properly?
If your AC unit isn’t cooling properly, it could be due to various issues such as a clogged filter, refrigerant leak, or a malfunctioning thermostat. Call an experienced HVAC contractor to diagnose and resolve the problem with professional AC repair services.
How do I know if I need gas line repair?
Signs that you may need gas line repair include a strong smell of gas, frequent gas bill spikes, or inconsistent heating. If you notice any of these issues, it's essential to contact a licensed professional immediately to inspect your gas lines for leaks or damage
What should I do if I smell gas in my home or business?
If you smell gas, leave the area immediately and call a professional for gas line repair. Do not use any electrical appliances, light switches, or create sparks, as they can ignite the gas. Contact a licensed plumber for immediate assistance.
How often should I schedule maintenance for my commercial refrigeration system?
We recommend scheduling regular maintenance for your commercial refrigeration system at least once a year. Routine maintenance helps ensure your system runs efficiently, reduces the likelihood of emergency repairs, and extends the lifespan of your equipment
What are the benefits of installing a heat pump system?
A heat pump system provides both heating and cooling in one efficient unit. It’s energy-efficient, environmentally friendly, and can save you money on utility bills while keeping your home comfortable year-round.
How can I tell if I need plumbing repair or replacement?
How can I tell if I need plumbing repair or replacement?
If you’re dealing with recurring issues such as leaks, clogs, or low water pressure, plumbing repair may be sufficient. However, for more significant problems or if you’re renovating your space, you may require plumbing installation. A professional plumber can assess the situation.
How often should I schedule drain cleaning services?
We recommend scheduling drain cleaning every 1-2 years to prevent clogs, backups, and unpleasant odors. Regular maintenance can help keep your plumbing system running smoothly.
Can you repair my water heater if it stops working?
Yes, we offer comprehensive water heater repair services. Whether your water heater is not heating properly or is leaking, our plumbing company can identify the issue and restore hot water to your home or business quickly.
How do I know if I need AC repair or a full AC installation?
If your system is over 10–15 years old, frequently breaking down, or not cooling efficiently, it may be time for a new AC installation. Minor issues like strange noises or weak airflow can often be resolved with AC repair.
When should I consider furnace installation?
If your furnace is over 15 years old, requires frequent heating repair, or struggles to maintain consistent temperatures, a new furnace installation may be the best solution.
What is included in commercial ice machine repair?
Commercial ice machine repair includes diagnosing issues, cleaning components, replacing worn parts, and ensuring your machine produces clean, consistent ice.
How do I know if I need drain cleaning?
Signs you need drain cleaning include slow drains, recurring clogs, foul odors, or gurgling sounds. Regular maintenance helps prevent major plumbing repair issues.
What are common signs of sewer line problems?
Common indicators include sewage backups, slow drains throughout your home, and unpleasant odors. You may need sewer line repair or even sewer line installation if damage is severe.
How long does a water heater last?
Most water heaters last 8–12 years. If you’re experiencing inconsistent hot water or leaks, it may be time for water heater repair or a new water heater installation.
Contact Our AC Installation Team to Get Started
If you're interested in learning more about our versatile HVAC services, don't waste another moment. Reach out to one of the knowledgeable representatives at Roberts and Petty Inc. today! For years, our certified technicians have continued to provide affordable assistance across Brownwood, TX and all the surrounding communities. Whether you're in need of AC installation service or water heater repairs, our qualified crew members are standing by to provide support. Simply give us a call to get started.


